{"id":277,"date":"2026-11-03T11:20:45","date_gmt":"2026-11-03T10:20:45","guid":{"rendered":"https:\/\/termometrwifi.com\/en\/returns\/"},"modified":"2026-11-07T20:46:54","modified_gmt":"2026-11-07T19:46:54","slug":"returns","status":"publish","type":"page","link":"https:\/\/termometrwifi.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"

If you buy as a consumer, you can withdraw from the contract without giving a reason within 14 days<\/strong> of receiving the goods.<\/p>\n

How to return goods<\/h2>\n
    \n
  1. Email us at sklep@termometrwifi.pl with your order number and a statement that you are withdrawing from the contract. You can also use the model form in the Terms and Conditions<\/a> - this is not obligatory.<\/li>\n
  2. We will confirm by email that we have received your request.<\/li>\n
  3. Send the goods back within 14 days of your request to: termometrwifi.pl, Katarzyna Ga\u0142kowska, ul. Heliosa 29B\/1, 80-180 Kowale, Poland. Pack them so that they are not damaged in transit.<\/li>\n
  4. You pay the cost of sending the goods back. For large items (e.g. smokers) we can give you an estimated return cost on request.<\/li>\n<\/ol>\n

    Refund<\/h2>\n

    We will refund all payments, including the cost of delivery to you (up to the cheapest delivery method offered), no later than 14 days after receiving your request - using the same payment method. We may withhold the refund until we have received the goods back or proof that you have sent them.<\/p>\n

    Exchange<\/h2>\n

    Would you like a different model or variant? Return the goods as described above and place a new order.<\/p>\n

    Faulty goods<\/h2>\n

    If the goods are damaged or do not work, this is not a return but a faulty goods claim - email us at sklep@termometrwifi.pl. We cover the cost of repair or replacement. Details are in the Terms and Conditions, \u00a7 7.<\/p>\n

    The right of withdrawal does not apply to goods made to your specifications. The full rules are set out in the Terms and Conditions, \u00a7 9.<\/p>\n","protected":false},"excerpt":{"rendered":"

    If you buy as a consumer, you can withdraw from the contract without giving a reason within 14 days of receiving the goods. 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